97 Things Every Engineering Manager Should Know: Collective Wisdom from the Experts

by Camille Fournier

two axes: the degree of support a follower gives a leader and the degree to which the follower is willing to question or challenge the leader’s behavior or policies. These axes give rise to four distinct follower styles: Resources display low support and low challenge. They do what is requested of them, but little more. They’re just trying to get by and do just enough to retain their position. Implementers demonstrate high support but low challenge. They take orders and don’t ask questions. It’s easy to love this type of follower because they just get things done. The downside is that they won’t speak up when they see that the direction is not aligned with the company’s ideals or vision. Individualists demonstrate low support and high challenge. They tend to think for themselves and prefer to do as they want. This type of follower has no problem speaking up, but is often marginalized due to being consistently difficult. Partners display both high support and high challenge. They are strong supporters but will provide challenge where they deem necessary.