Ian Pitchford

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In the 1940s, GE had formalized a corporate goal-setting system that would eventually become a model around the world. By the 1960s, every GE employee was required to write out their objectives for the year in a letter to their manager. “Simply put,” historians at Harvard Business School wrote in 2011, “the manager’s letter required a job holder to write a letter to his or her superior indicating what the goals for the next time frame were, how the goals would be met, and what standards were to be expected. When the superior accepted this letter—usually after editing and discussion—it became ...more
Smarter Faster Better: The Secrets of Being Productive
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