Donnie Berkholz

9%
Flag icon
Think about all those website pop ups that try to get you to subscribe to a company’s mailing list. Do they work? Technically, they function as specified. But do they deliver value? Turns out that on the whole, they don’t—people simply get annoyed and just abandon the web site instead.
Outcomes Over Output: Why customer behavior is the key metric for business success
Rate this book
Clear rating
Open Preview