Setu Kathawate

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We believe that if we increase the rate at which buyers and sellers meet early in the process, it will lead to more successful transactions (as measured by X) and higher user satisfaction (as measured by NPS.) We think we can increase the rate of early meetings [with this idea] and [with this idea] and [with this idea.] We will work on testing these ideas in Q1 of the coming year.
Outcomes Over Output: Why customer behavior is the key metric for business success
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