Paul’s Kindle Notes & Highlights

Outcomes Over Output: Why customer behavior is the key metric for business success, by Josh Seiden

7%

an outcome is a change in human behavior that drives business results. Outcomes

See Paul’s 6 highlights

Outcomes Over Output: Why customer behavior is the key metric for business success

Outcomes Over Output: Why customer behavior is the key metric for business success

Rate this book

Clear rating

1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars