Rudro Mukherjee

20%
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Which can be summed up by Professor Gerald Goodhardt's 20:30:50 law, which states that the 20% heaviest buyers account for 50% of purchases (proved true in Sharp & Romaniuk 2007), the 50% lightest buyers account for 20% of purchases, and so the middle 30% of buyers account for 30% of purchases.
How Brands Grow: What Marketers Don't Know
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