Juan Carlos Argeñal

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Now, you would be wrong to dismiss this as simply another channel in the bank arsenal, because this is the start of actually redefining your day-to-day relationship with technology, not just your bank account. Voice has the potential to become the underpinning of day-to-day advice for you and your money, but increasingly it will be just the way you access a range of basic technology capabilities. ComScore says 50 percent of search will be voice-based by 2020, and commerce is obviously going the same way. But search leads to conversational commerce, which is more than just asking a ...more
Bank 4.0: Banking Everywhere, Never at a Bank
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