Leonard

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Don’t let anyone determine the price of what your selling based on the product, service, or widget. That’s not what they are buying! They’re buying the outcome of your product, service, or widget. Therefore, remind them of the desired outcome and the value it has for their organization—the gap—and then make them defend it against what you’re charging for the tool that can make it happen.
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
by Keenan
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