Leonard

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No matter what you’re selling, until you can get buyers to trust you enough to be vulnerable, open up, share information, offer you insight into their current state, and expressly ask you for your help, you will not make progress. Customers have to be ready to initiate and embrace this sales journey, or ain’t nothing gonna happen.
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
by Keenan
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