Leonard

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You’re able to prove that you understand the problems that plague your customers, the root cause of those problems, and the impact they’re wreaking on the business. You show you’ve done your research on how your product or service can turn those negative impacts around.
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
by Keenan
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