Leonard

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The gap-selling relationship is collaborative. The beauty of this is that there is never any reason for you to pressure a customer to buy anything, because by the time you’re done with discovery, they’ll be so aware of their problems, they’ll be begging for your help.
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
by Keenan
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