Leonard

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If they went so far as to tell you they were interested in going forward with the deal and now they’ve disappeared, you can bet they’re not purposely trying to be rude; something has happened on their end that they weren’t anticipating. But getting desperate and begging them to talk to you by “just checking in” isn’t going to prompt them to explain themselves.
Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
by Keenan
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