The Business Value of Developer Relations: How and Why Technical Communities Are Key To Your Success

by Mary Thengvall

But it’s been proven that a more diverse workplace results in better products as well as a healthier work environment,4 and this is true in communities as well.

Without a diverse group of customers, you’ll wind up with biased feedback, which at best can result in a product that doesn’t meet the needs of particular customers and at worst can actively offend the community you’re trying to interact with.

There’s a very fine line here between being responsible for all the change within the company and being the changemaker who helps to drive that change.