It turns out, the 80 /20 rule holds true for more than just land ownership in Italy. It holds true for almost anything you care to think of. Some examples: 80% of a company’s profits come from 20% of its customers. 80% of road traffic accidents are caused by 20% of drivers. 80% of software usage is by 20% of users. 80% of a company’s complaints come from 20% of its customers.
