Doug Lautzenheiser

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By reducing the possible applications of the device to a single use, it clarified what the device was for. The technical design term for this is an ‘affordance’, a word that deserves to be more widely known. As Don Norman observes: ‘The term affordance refers to the perceived and actual properties of the thing, primarily those fundamental properties that determine just how the thing could possibly be used. [. . .] Affordances provide strong clues to the operations of things. Plates are for pushing. Knobs are for turning. Slots are for inserting things into. Balls are for throwing or bouncing. ...more
Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
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