Doug Lautzenheiser

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The old advertising belief in having a Unique Selling Proposition (a ‘USP’) also exploits the focusing illusion: products are easier to sell if they offer one quality that the others do not. Even if this feature is slightly gratuitous, by highlighting a unique attribute, you amplify the sense of loss a buyer might feel if they buy a competing product.
Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
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