Doug Lautzenheiser

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Modern consumerism is the best-funded social science experiment in the world, the Galapagos Islands of human weirdness. More important still, an ad agency is one of the few remaining safe spaces for weird or eccentric people in the worlds of business and government. In ad agencies, mercifully, maverick opinion is still broadly encouraged or at least tolerated. You can ask stupid questions or make silly suggestions – and still get promoted. This freedom is much more valuable than we realise, because to reach intelligent answers, you often need to ask really dumb questions.
Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
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