According to Pixar executive Ed Catmull, “A good note says what’s wrong, what’s missing, what makes no sense.”77 It’s focused on the problems, not the solution. But if you are open to suggestions on specifically how to fix problems or make changes, ask for it: I was wondering about how to improve X or Y—what would you suggest I try? To return to Kelley’s earlier point, you don’t have to follow feedback suggestions, so there’s little downside in getting as much input as possible from trusted sources.
