Horror for Newbies

Harsha Kalapala
Harsha’s Kindle Notes & Highlights
The Power of Moments: Why Certain Moments Have Extraordinary Impact, by Chip Heath

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If you’re looking to create memorable moments for your customers, you’ve got to break the script.
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The Power of Moments: Why Certain Moments Have Extraordinary Impact
The Power of Moments: Why Certain Moments Have Extraordinary Impact
by Chip Heath
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