Simply giving employees a sense of agency—a feeling that they are in control, that they have genuine decision-making authority—can radically increase how much energy and focus they bring to their jobs.
Giving employees a sense of control can also trigger motivation. In my new book, Smarter Faster Better, I spend a lot of time talking about how important a sense of control (what psychologists call an ‘internal locus of control’) is in fostering motivation and innovation. I did a quick video on this topic for the New York Times: https://www.nytimes.com/video/business/100000004810041/we-trust-you.html
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