One cause of poor decisions is that we don’t know what we don’t know. It’s not only that we don’t understand the problem, but we fail to understand ourselves. We lack the knowledge, and the self-knowledge, to approach a decision in a smart way. Do you know HOW and WHY you make decisions the way you do? Do you have the self-knowledge to know when your biases may be getting in the way? Do you really understand the problem? Do you use a consistent process when you make decisions? Do you take full responsibility for your decisions?