Jinal Shah (If I Were Marketing)

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once human psychology has a role to play, it is perfectly possible for behaviour to become entirely contradictory. For instance, there are two equally potent, but completely contradictory, ways to sell a product: ‘Not many people own one of these, so it must be good’ and ‘Lots of people already own one of these, so it must be good.’
Alchemy: The Surprising Power of Ideas That Don't Make Sense
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