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Sour Patch Kid method when she says no. Just like the candy, Kristen’s answers are sour at first but sweet at the end. For example: “Unfortunately, my team won’t be able to participate. But you might ask Team X; they’d be perfect for this kind of event.” The key, says Kristen, is to make sure the sweet ending is authentic, not an empty add-on.
Make Time: How to Focus on What Matters Every Day
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