Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations

by Nicole Forsgren

Encouraging practitioners to move between departments.

Actively seeking, encouraging, and rewarding work that facilitates collaboration.

Creating a training budget and advocating for it internally.

Ensuring that your team has the resources to engage in informal learning and the space to explore ideas.

projects. Making it safe to fail.

Creating opportunities and spaces to share information.

Encourage sharing and innovation by having demo days and forums.

Make sure your team can choose their tools.

Make monitoring a priority.

Without asking people about the performance of the system, the team would not have understood what was going on. Taking time to do periodic assessments that include the perceptions of the technologists that make and deliver your technology can uncover key insights into the bottlenecks and constraints in your system.

almost everyone has seen bad data in system files. While many assume the system data hasn’t been tampered with, humans make systems (and therefore the data that comes from systems) and humans make mistakes.