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when faced with a choice among hundreds or thousands of possibilities, the search for something good enough can be enormously simplified by knowing what others have chosen. So overwhelming choice is going to push you in the direction of looking over your shoulder at what others are doing. But the more social comparison you do, the more likely you are to be affected by it, and the direction of such effects tends to be negative. So by forcing us to look around at what others are doing before we make decisions, the world of bountiful options is encouraging a process that will often, if not ...more
The Paradox of Choice: Why More Is Less
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