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CONTEXT THAT INFLUENCES CHOICE CAN ALSO BE CREATED BY language. Imagine two gas stations at opposite corners of a busy intersection. One offers a discount for cash transactions and has a big sign that says:   DISCOUNT FOR PAYING CASH! CASH—$1.45 per GALLON CREDIT—$1.55 per GALLON   The other, imposing a surcharge for credit, has a small sign, just above the pumps, that says: Cash—$1.45 per Gallon Credit—$1.55 per Gallon   The sign is small, and doesn’t call attention to itself, because people don’t like surcharges. Beyond the difference in presentation, though, there is no difference in the ...more
The Paradox of Choice: Why More Is Less
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