As a lawyer, Jackie was trained to be adversarial. She was accustomed to arguing and negotiating over minor deal points. In a sales environment where everyone’s measuring who’s up, who’s down, who’s squeezing the last dime out of a deal, Jackie wanted to show she was doing her part. It demonstrated her value to the company. Unfortunately, that same ruthless bottom-line environment fostered the aggressive behavior that blurred right and wrong for Jackie.

