But there’s hope. Nadeem defused an imagined enemy by altering his behavior in public forums. Rennie became a better manager by carrying an index card. Stan reduced family friction by avoiding family meetings. These behavioral transformations didn’t happen overnight. Nadeem needed eighteen months to get the nod from his colleagues. Rennie still carries an index card to meetings. Stan complained for months about being shut out of “his” foundation before he could serenely accept his new family landscape.
