Sonia

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While any follow-up was shown to be superior to no follow-up, a simple tweak in the language of follow-up—focusing on what the individual can control—makes a significant difference. * Nikki Blacksmith and Jim Harter, “Majority of American Workers Not Engaged in Their Jobs,” Gallup Wellbeing,
Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be
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