I discussed this with Rennie and we agreed that his need for guidance in staff meetings was high. Very high. He couldn’t go into meetings hoping he’d behave himself. He needed clear instructions available to him at all times. Our solution came in the form of an index card, which Rennie placed in front of himself at every staff meeting. The card said, “Don’t confuse your staff. Don’t give the same assignment to more than one person.” It may sound corny or simplistic, but when the discussion became intense and Rennie was most vulnerable, the card was all the reminder he needed to think before he
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