AIWATT isn’t a universal panacea for all our interpersonal problems. I’ve given it prominence here because it has a specific utility. It’s a reminder that our environment tempts us many times a day to engage in pointless skirmishes. And we can do something about it—by doing nothing. Like closing our office door so people hesitate before they knock, when we ask ourselves, “Am I willing, at this time, to make the investment required to make a positive difference on this topic?” we have a thin barrier of breathing room, time enough to inhale, exhale, and reflect before we engage or move on. In
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