Venky Devanarayanan

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To Alan simple repetition was the key—in fact, the essential element in structure—particularly the color code that encouraged division heads to highlight concerns in yellow and problem areas in red. In the same way that Daily Questions drive us to measure our effort every day and then face the reality of our own behavior, the executives would be announcing how they graded themselves every Thursday—without deviation. Self-scoring, whether a letter grade or Alan’s color coding, demanded transparency and honesty—what Alan called “visibility.” It encouraged everyone to take responsibility,
Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be
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