Brandi

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The interviewees almost always focus on my client’s good or bad behavior that they have experienced personally. Interviewees rarely mention the environment in which that behavior occurs.
Brandi
The fundamental attribution error rears its ugly head once again! It would be interesting to collect this kind of environmental information in the peer reviews we do annually.
Sarah
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Sarah
We used to - but killed the SBI (Situation, Behavior, Impact) model last year.
Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be
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