Dave Hitz, the founder of NetApp, says he learned that “sometimes the best way to defend a decision is to point out its flaws.” In his funny autobiography, How to Castrate a Bull, he explains how he handles opposition: Let’s say you have decided to pursue Plan A. As a manager, it is part of your job to defend and explain that decision to folks who work for you. So when someone marches into your office to explain that Plan A sucks, and that Plan Z would be much better, what do you do? … My old instinct was to listen to Plan Z, say what I didn’t like about it, and to describe as best as I could
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