Previously, due to all the bruising approval and funding battles to get New Horizons started, I had felt the attitude at NASA Headquarters was more or less “You shoved this mission down our throats—good luck pal; we hope you make it.” Simply put, there had always been either some passive-aggressive behavior going on, or maybe just benign neglect, but either way, that kept us from being able to solve many of our toughest management challenges.
