In other words, a lot of us think everyone else is living in Maslow’s basement—we may have a penthouse apartment, but everyone else is living below. The result of spending too much time in Maslow’s basement is that we may overlook lots of opportunities to motivate people. It’s not that the “bottom floors”—or the more tangible, physical needs, to avoid the hierarchy metaphor—aren’t motivational. Of course they are. We all like to get bonuses and to have job security and to feel like we fit in. But to focus on these needs exclusively robs us of the chance to tap more profound motivations.

