A facilitator should pose questions to stimulate discussion, instruct participants of desired behaviors, and answer questions that come up about what to do next. The facilitator is a balancing force, keeping contributions equal and fair. It’s tempting, but dangerous and sometimes ineffective, to turn passion for a topic into a desire to facilitate a discussion around that topic. It’s difficult to stay neutral about something you care about deeply. However, when the group detects bias, they can no longer trust your facilitation.
