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four key responsibilities of a strong product
4 responsibilities of a strong product manager:
1. Deep knowledge of the customer
2. Deep knowledge of the data
3. Deep knowledge of the business
4. Deep knowledge of the market/industry
Most product managers start their day with half an hour or so in the analytics tools, understanding what's been happening in the past 24 hours. They're looking at sales analytics and usage analytics. They're looking at the results of A/B tests.
The issue is that anytime you put a list of ideas on a document entitled “roadmap,” no matter how many disclaimers you put on it, people across the company will interpret the items as a commitment.
Key results should be a measure of business results, not output or tasks.
A bare minimum would be two to three hours of customer interviews per week,
