In deciding how to implement AI, companies will break their work flows down into tasks, estimate the ROI for building or buying an AI to perform each task, rank-order the AIs in terms of ROI, and then start from the top of the list and begin working downward. Sometimes a company can simply drop an AI tool into their work flow and realize an immediate benefit due to increasing the productivity of that task. Often, however, it’s not that easy. Deriving a real benefit from implementing an AI tool requires rethinking, or “reengineering” the entire work flow. As a result, similar to the personal
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