We turn to strategy in part four. As we describe in our Amazon thought experiment, some AIs will have such a profound effect on the economics of a task that they will transform a business or industry. That’s when AI becomes the cornerstone of an organization’s strategy. AIs that have an impact on strategy shift the attention on AI from product managers and operations engineers to the C-suite. Sometimes, it’s hard to tell in advance when a tool will have such a powerful effect. For example, few people predicted, when they tried it for the first time, that the Google search tool would transform
...more