It will be important for you to enhance your performance in the two following areas: 1. You should delve more deeply into operational details of your businesses. Whether it is service levels or capital expenditures, you must be completely versed in the inner workings of each business and hold managers strictly accountable for high achievement. While you came from outside the industry, you are a quick study. Having a stronger knowledge base will serve you better. 2. Sometimes you are too sympathetic to people and accept plans or performance from them that are, in fact, substandard. Raise your
...more
