TO ENCOURAGE INNOVATION: • Creativity often emerges by combining old ideas in new ways—and “innovation brokers” are key. To become a broker yourself and encourage brokerage within your organization: • Be sensitive to your own experiences. Paying attention to how things make you think and feel is how we distinguish clichés from real insights. Study your own emotional reactions. • Recognize that the stress that emerges amid the creative process isn’t a sign everything is falling apart. Rather, creative desperation is often critical: Anxiety can be what often pushes us to see old ideas in new
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