Michael B Gans

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In hospitals, the distribution of authority to nurses and others who are not physicians is referred to as “lean healthcare.” It is a management philosophy and a “culture in which anyone can, and indeed must, ‘stop the line,’ or stop the care process if they feel something is not right,” the chairman of one lean hospital, the Virginia Mason Medical Center, wrote in 2005.
Smarter Faster Better: The Secrets of Being Productive in Life and Business
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