Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech

by Sara Wachter-Boettcher

By early 2015, West’s article had made the rounds at Twitter, and even then-CEO Dick Costolo took notice. “We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years,” he wrote in a memo to staff. “We lose core user after core user by not addressing simple trolling issues that they face every day.” 2