For example, the old NPR News app displayed all stories the same way: just a headline and a tiny thumbnail image. This design is great for skimming—something many users rely on—but it’s not always great for knowing what you’re skimming. Many stories are nuanced, requiring a bit more context to understand what they’re actually about. Even more important, Bawcombe says, is that the old design didn’t differentiate between major and minor news: each story got the same visual treatment. “There is no feeling of hierarchy or urgency when news is breaking,” she told me.15 Finally, the old design
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Wait wait. What does this have to do with the stress cases? This sounds like it was designed to better serve the skimmer / the base case?
