These are small details, to be sure—but it’s just these sorts of details that are missed when design teams don’t know, or care, to think beyond their idea of the “average” user: the news consumer sitting in a comfy chair at home or work, sipping coffee and spending as long as they want with the day’s stories. And as this type of inclusive thinking influences more and more design choices, the little decisions add up—and result in products that are built to fit into real people’s lives. It all starts with the design team taking time to think about all the people it can’t see.
I actually don’t see the connection here. I think they made it better more for the “sitting at home” consumer than a desperate-to-know “edge case”?
