Marriott hotels. How could it be one of the top-rated hotels in Los Angeles? Let’s start with the cherry-red phone mounted to a wall near the pool. You pick it up and someone answers, “Hello, Popsicle Hotline.” You place an order, and minutes later, a staffer wearing white gloves delivers your cherry, orange, or grape Popsicles to you at poolside. On a silver tray. For free. Then there’s the Snack Menu, a list of goodies—ranging from Kit-Kats to root beer to Cheetos—that can be ordered up at no cost. There’s also a Board Game Menu and a DVD Menu, with all items loaned for free. Three times a
...more
