FOUR TECHNIQUES FOR PROMOTING BELONGING IN YOUR GROUP Reply quickly to e-mail. When I asked Congressional Chorus artistic director David Simmons what strategies he used to promote belonging, his answer surprised me. “You reply to their e-mails,” he said. The research backs up Simmons’s instincts. E-mail response time is the single best predictor of whether employees are satisfied with their boss, according to research by Duncan Watts, a Columbia University sociologist who is now a principal researcher for Microsoft Research. The longer it takes for a boss to respond to their e-mails, the less
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