Nurture self-organized group rituals. Cohesive and coordinated groups all have rituals, which help fuse identity and deepen belongingness. But not all rituals have equal power. The most valuable emerge from the people in the group, instead of being orchestrated or imposed by those at the top. For rowers, maybe it’s a song they all sing during warm-ups. For choir members, maybe’s it’s a coffee shop where everyone gathers before each rehearsal. As Stanford’s Robb Willer has discovered, “Workplace social functions are less effective if initiated by the manager. What’s better are
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