Bruce Ritter

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Offer Micro Validation   Micro validation is a short comment or response that affirms the validity of the other person’s emotions, opinions, etc. These quick, simple comments let the other person know that you are following what they’re saying, that you’re not judging them, and that they’re safe to continue sharing. Like matching energy, most people do this automatically.
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
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